My NetZero
Help
My Account
Message Center
My Password
Billing and Usage History
Payment and Account Info
Update My Address
Upgrade My Account
Billing Questions
Access Numbers
Connection Issues
Get NetZero Software
Safety/Security
Contact Us
Select a different
Operating System
Windows98
Windows95
WindowsME
WindowsNT
Windows2000
WindowsXP
WindowsVista
Windows7
Windows8
Mac OS-9
Mac OS-X
Linspire
Charges
How do I view my billing history?
I see a charge on my bill that I do not recognize.
Why was my credit card declined?
Why do I see more than one charge on my credit card statement?
Will NetZero inform me in case my credit card has declined a charge?
Why am I charged extra for paying through my phone bill?
What happens to my service if my phone bill payment is rejected?
Why do I see multiple charges on my first Telephone Bill?
Why am I charged extra for paying by check or money order?
Why does my credit card appear to have been billed twice for my NetZero Platinum service?
Search our knowledge base
NGCV