How do I uninstall/reinstall NetZero?

Step 1: Get a copy of NetZero

Before uninstalling NetZero be sure you have a copy of the software to reinstall, either on CD or from download. Click here for information on getting a copy of NetZero software.

Step 2: Uninstall NetZero

Note: You may want to write down your NetZero Member ID and password - you will need it to log on to NetZero again.

1. Exit NetZero.
2. Click on the Windows Start button and select Control Panel (Windows 98, ME, 2000 users click Start, point to Settings, then select Control Panel).
3. Click on Add/Remove program (Windows Vista/7 users click Uninstall a program).
4. Select NetZero from the list, then click Remove or Uninstall.

Step 3: Reinstall NetZero

1. If you are installing from a CD click here.
2. If you are installing from a download click here.
3. To install from the NetZero Installer on your computer, click here