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Getting Started
Sign up for Norton 360™ Online
Installing Norton 360™ Online
Getting your PIN
Activating Norton 360™ Online
Norton 360™ Online system requirements
More
Billing and Account
How much does Norton 360™ Online cost?
What are my payment options?
How can I check my account?
When do I get billed?
More
Troubleshooting
Message: "Activation not complete: No response
received from the Symantec server" when I activate
Norton 360™ Online Version 4.0
Error: "8504,104" after I install Norton 360™ Online
Version 4.0
Error: "Invalid Product Key" when I install Norton 360™
Online Version 4.0
Error: "You have exceeded the allowable number of
installs" when I activate Norton 360™ Online Version
4.0
Error: "Another version of a Norton or Symantec
product has been detected on this computer..." when I
install Norton 360™ Online Version 4.0
Error: "Symantec Service Framework has encountered
a problem and needs to close..." after I install Norton
360 Version 4.0
Frequently Asked Questions
What is Norton 360™ Online?
What do I do if my computer is infected?
How do I use AutoProtect?
How do I use Parental Control?
How do I get a copy of Norton 360™ Online?
Norton 360™ Online PC Security
How do I scan for viruses?
How do I use the firewall?
How do I use Identity Protection?
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Norton 360™ Online Backup
What is Norton 360™ Online Backup?
How do I back up my files?
How do I restore my files?
More
Norton 360™ Online PC Tuneup
How do I run Disk Optimization?
How do I run File Cleanup?
More
Quick Links
Contact NetZero Support
Update your Virus definitions
New online threats
Norton 360™ Online product manual
To report abuse, email us at:
abuse@support.netzero.com
Click here for Norton AntiVirus Online Support
NGCV
