Reporting Junk Mail

A feature of Message Center is the ability to report unsolicited junk mail or spam.

We automatically update our Junk Mail settings based on member reports. Your report helps us block future junk email with similar characteristics. While we may not be able to block individual messages, if enough members request a permanent block, it will be considered.

You can also use your Block List to block email from specific senders. Click here to sign up for a NetZero HiSpeed or MegaMail account and have access to extended Block Lists for more number of entries, Sort & Delete Settings and many more.

There are two ways to Report Junk:

Method 1:

1. From your Inbox, identify messages that you know are junk by their sender name or subject line.
2. Click the checkbox next to each junk message.
3. Click the Report as Junk button.

Note: If you'd like to add the sender to your Block List first, click on the down arrow on the right of the Report as Junk button, and select Block Sender.

Method 2:

1. From your Inbox, open a message by clicking the sender's name or the subject.
2. Once the message is open and you determine it to be junk mail, click the Report as Junk button.

Note: If you'd like to add the sender to your Block List first, click on the down arrow on the right of the Report as Junk button, and select Block Sender.

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