Connection Errors / Solutions Error 12: NetZero has encountered a problem with the Windows Operating System. Restarting your computer may correct this problem. To resolve Error 12, please follow the steps below: A.Restart your computer and launch NetZero
B.Uninstall and Reinstall NetZeroA. To Restart a computer 1. Click the Start button and select Shut Down.
2. Select Restart.
3. Launch NetZero after Windows restarts.
B. To uninstall and Reinstall NetZero Un-installing NetZero - Click the Windows Start button, point to Settings and select Control Panel.
- Double-click the Add/Remove Programs icon.
- Click once on NetZero Internet to highlight it and click on the Add/Remove button.
- Click OK and OK again to close the Control Panel.
Re-installing NetZero - Click the My Computer icon on the desktop.
- Double-click on Local Disk C:
- Double-click on NetZeroInstaller.
- Double-click on NetZeroHSSetup.exe or NetZeroSetup.exe to begin re-installing NetZero.
- Follow the on-screen instructions to complete re-installing NetZero.
If you are unable to locate the file required to reinstall NetZero, please click here.
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