Help Center Home

 My Password

 Billing and Usage History

 Payment and Account         Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

Get NetZero Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Common Browsing Errors / Solutions

 Browsing   Connection  Email  ZeroPort

Click here for a complete list of supported browsers.

Error / Solution
General
Error: Please Close all Open Web Browser Windows
I can't log in to the "My Account" page
HyperText Transfer Protocol Error
Windows update doesn't work
Page cannot be displayed
NetZero HiSpeed
NetZero HiSpeed Unavailable status
NetZero HiSpeed encountered a problem while starting, disabling acceleration for this online session
NetZero HiSpeed acceleration is unavailable for this online session
NetZero HiSpeed could not start due to a conflict with another application
The file sdi.db, used by NetZero HiSpeed, cannot be created or modified
Failed to automatically enable the proxy settings in Internet Explorer
The NetZero HiSpeed software is already running
NetZero HiSpeed has encountered a problem with the Windows Operating System
NetZero HiSpeed has encountered a problem while launching
Your copy of the NetZero HiSpeed software has been corrupted
NetZero HiSpeed has encountered a problem and needs to close
Microsoft - Internet Explorer
Content Advisor Information is Missing or Has Been Tampered With
Error: Proxy Server
Graphics or Webpages Do Not Display Properly
I cannot view Web pages
My browser's address bar disappeared
Netscape
Error: Proxy Server
Netscape crashes when I access web pages that use Java applets
I cannot view Web pages
My browser's address bar disappeared

Search our knowledge base




 
NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.
NGCV